We are passionate about discovering gadgets that make life simpler and more enjoyable, from health and wellness to kitchen, bathroom, living room, and workplace solutions, all at prices that everyone can afford. However, our commitment doesn't stop at offering innovative and practical products; we deeply care about what our customers truly want, fostering a relationship built on mutual respect. Here's how we ensure satisfaction in shipping and returns:
Shipping Policy
1. Shipping Options
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Standard Shipping: Free on orders over $50; otherwise, a small fee applies. Expect delivery within 3-5 business days after dispatch.
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Expedited Shipping: For those moments when time is of the essence, choose expedited for faster delivery (1-3 business days). Shipping costs vary based on location and product weight.
2. Where We Ship: Currently, we ship within the United States. If you're outside the US and interested in our products, please email us at info@trend-gadget.shop for potential future arrangements.
3. Shipping Times
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Once your order is placed, we aim to dispatch within 1 business day. Please note, shipping times are estimates and can be affected by factors outside our control like weather or carrier delays.
4. Tracking Your Order: Every shipment includes tracking information. We'll email you the tracking number once your order has been dispatched.
5. Shipping Costs: Calculated at checkout based on your location, the weight of your items, and your chosen shipping method.
Returns Policy
1. Satisfaction GuaranteeWe understand that sometimes, even with the best intentions, a gadget might not meet your expectations. That's why we offer a return policy that respects your choice:
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Return Window: You have 14 days from the date of receipt to return your purchase.
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Condition of Return: Items must be returned in their original condition, unused, with all packaging and accessories included.
2. How to Return an Item
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Contact Us: First, email us at info@trend-gadget.shop with your order details and the reason for return.
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Return Shipping: We'll provide you with a return shipping label. You're responsible for the cost of return shipping unless the item is defective or sent incorrectly.
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Refund or Exchange: Once we receive and inspect the returned item, we'll process your refund or arrange for an exchange. Refunds are issued back to the original payment method within 5-10 business days.
3. Exceptions
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Customized or personalized items cannot be returned unless faulty.
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Items purchased during sales or promotions might have different return conditions; these will be communicated at the time of purchase.
4. Damaged or Defective ItemsIf your item arrives damaged or defective, please contact us immediately within 3 days of receipt with photos of the damage. We'll arrange for a replacement or a full refund, including the cost of return shipping.
Our Commitment to You
At Trend-Gadget Shop, we're not just about finding the next innovative gadget to simplify your life; we're about ensuring that every interaction with us reflects our respect for your time, your choices, and your trust in us. Whether it's through our shipping practices or our returns policy, we aim to make your experience with us as straightforward and satisfying as the gadgets we sell.
Need More Help?Feel free to reach out to us at info@trend-gadget.shop. We're here to assist you in making the most of your Trend-Gadget Shop experience, ensuring that every gadget you choose truly enhances your daily life.